Determining Your Bracelet Size
To determine your bracelet size, wrap a tape measure around your wrist like so:
If you do not have a tape measure, you can use a piece of string and then compare the length to a ruler.
Determining Your Necklace Size
To determine your necklace size, take a tape measure and wrap it around your neck to your preferred necklace fit. Then mark the measurement and you will know the size necklace you need. If you do not have a tape measure, you can use a piece of string and then compare the length to a measuring tool.
Gemstone Bracelet Sizing
All of our gemstone bracelets are measured to ensure consistent and accurate sizing. By nature, gemstones are inconsistent therefore while we do our best to be accurate, it is not perfect. Please allow up to 1/8 inch variation from the size listed. The following are the sizes we offer:
Small - 6 inches (15.24 cm)
Medium - 6.5 inches (16.51 cm)
Large - 7 inches (17.78 cm)
X-Large - 7.5 inches (19.05 cm)
XX-Large - 8 inches (20.32 cm)
*Custom sizing is available free of charge for our gemstone bracelets. Please send an email to hello@gemvius.com if you need a custom size.
Limitless Bracelet Sizing
All of our Limitless bracelets are adjustable. Their adjustability ranges from 6 to 8 inches.
What If You Order The Wrong Size Bracelet or Necklace?
If you order a bracelet and find that it is still not the correct size, don't panic! We offer 1 free complimentary size exchange/adjustment per item purchased. The only expense you are responsible for is shipping the item to us. We cover the rest.
All orders are shipped from our location in Tennessee, USA. While most orders will be shipped out within 1 business day, some may take up to 2 business days to ship. Once the order is shipped, you will receive tracking information via the email you provided upon purchase. Please note that tracking may take up to 24 hours to update.
US Shipping Options
First Class Mail (5-7 business days) - $3.95
Priority Mail (2-3 business days) - $6.95
International Shipping Options (prices are flat rate)
*Please note that while most packages will arrive within their estimated shipping time, these estimates are provided by USPS and are not guaranteed. Also, business days do not include weekends or holidays. All shipping options are flat rate.
Returns
Our return policy lasts 30 days from the date of purchase. To be eligible for a return, the item must be in the same condition that it was received with its velvet pouch included. Any missing pouches will result in a $1.00 deduction per missing pouch on the total refund value. Customers are responsible for the full cost of shipping the items back to us. Once the returned item is received, a refund will be issued within 1-2 business days. Note that refunds are for the original purchase price of the item and do not include any shipping fees paid. After the refund is issued, a notification email will be sent to the email provided upon checkout.
Exchanges
Our exchange policy lasts 30 days from the date of purchase. All exchanges must be made for the same item. Exchanges can be made for damaged or defective items or if you simply need a different size. Each purchase is eligible for 1 free size exchange. The only cost you are responsible for is return shipping.
